Shipping Policy
1. 📍 Shipping Destinations
We ship to most countries within Europe and select international destinations. All orders are shipped from our fulfillment center.
2. 🚚 Shipping Options & Costs
a. Standard Delivery (Free)
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Cost: Free
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Estimated delivery time: 7–15 working days
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Available for all orders within Europe and selected international locations.
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Tracking information is provided once your order is dispatched.
b. Fast Delivery (Express)
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Cost: Varies by location (calculated at checkout)
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Estimated delivery time: 4–7 working days
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Ideal if you need your items sooner.
3. 🕒 Order Processing Times
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Orders are processed within 1–2 business days after payment is confirmed.
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Orders placed before 11:59 PM CET on a working day are often processed the same day.
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Orders placed on weekends or public holidays will be processed the next business day.
4. 📦 Shipping Carriers
We work with reliable delivery partners to ensure safe and efficient shipping. Our logistics partners include (depending on destination):
Shipping methods and delivery partners may vary depending on your location and the shipping option selected.
5. 🔁 Returns
We want you to love your purchase — but if you're not satisfied, we offer free returns within 30 days of delivery.
Return Conditions:
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Items must be unworn, unwashed, and in original packaging.
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To request a return, please contact our customer service at Flamingo-clothing@hotmail.com.
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We’ll provide you with a prepaid return label and instructions.
6. ❗️Customs & Import Duties
For international orders, customs or import duties may apply depending on the destination country. These charges are the responsibility of the customer and are not included in the shipping fees.
7. 📩 Questions?
If you have any questions about your order, delivery, or returns, feel free to reach out to us at:
📧 Flamingo-clothing@hotmail.com